The driver will usually inventory your shipment as he or she loads it (but it's not required by law). When completed, the inventory provides a detailed, descriptive listing of your household goods and the condition of each item when [...]

Every mover is required to prepare a bill of lading for every shipment transported. The bill of lading is the receipt for your goods and the contract with Matco Moving Solutions for our transportation. The driver who loads your [...]

All movers are required to prepare an Order for Service before they transport your shipment. The order for service provides you with written confirmation of the services that you requested to be performed in conjunction with your shipment. It [...]

Tariff provisions require that all charges be paid before your shipment is unloaded at destination. Payments can be made using cash, certified check, credit card or debit. Discuss these options with the Moving Consultant and/or the customer service representative [...]

If you are moving to a new province, the charges are based on the weight of your shipment and mileage. These are referred to as the transportation charges. There are a variety of different charges that could appear on [...]

A non-binding estimate charges you according to the actual weight of your shipment and the actual cost of the services that are performed. You will still go through the estimating process to determine what your shipment may cost. To verify [...]

A binding estimate is a contract that specifies, in advance, the precise cost of the move based on the services requested or deemed necessary at the time of the estimate. If additional services are requested or required at either origin [...]