Every mover is required to prepare a bill of lading for every shipment transported. The bill of lading is the receipt for your goods and the contract with Matco Moving Solutions for our transportation. The driver who loads your [...]
All movers are required to prepare an Order for Service before they transport your shipment. The order for service provides you with written confirmation of the services that you requested to be performed in conjunction with your shipment. It [...]
Tariff provisions require that all charges be paid before your shipment is unloaded at destination. Payments can be made using cash, certified check, credit card or debit. Discuss these options with the Moving Consultant and/or the customer service representative [...]
If you are moving to a new province, the charges are based on the weight of your shipment and mileage. These are referred to as the transportation charges. There are a variety of different charges that could appear on [...]
A non-binding estimate charges you according to the actual weight of your shipment and the actual cost of the services that are performed. You will still go through the estimating process to determine what your shipment may cost. To verify [...]
A binding estimate is a contract that specifies, in advance, the precise cost of the move based on the services requested or deemed necessary at the time of the estimate. If additional services are requested or required at either origin [...]
The Moving Consultant will arrive at your home to complete the visual survey of your items. Once this is completed, the Moving Consultant will calculate the weight, packing cost and any other charge related to your move. Remember that [...]
Try to provide us with as much notice as possible, especially if you are moving during the busy season (May 15 – September 15). Six weeks from the actual move date is not too early for one of our [...]
To request a quote for our moving services, you can fill out an online rate request form or call us at 1-800-661-3618. You are here: Home > FAQs > Pre-move > How do I request a quote with Matco Moving [...]
The busiest times for moving companies are during the summer months of May 15 to September 15. At the end of these months, the volume of shipments is extremely heavy. Take all the factors into consideration when deciding on [...]