At Matco, we conduct a thorough consultation with all our clients to address their unique needs, requirements, and timelines. At the initial consultation, we will set up an on-site survey where our office moving team will assess factors like the size of the office space, the quantity of furniture and equipment for relocation, and any special considerations such as fragile items or sensitive equipment.

Following the assessment, our team will provide you with a customized moving plan based on the specifications of your move. The plan will encompass various steps including packing protocols, transportation arrangements, and scheduling considerations. At this time we will also provide you with a detailed budget quote outlining the various costs along with a proposed timeline for your move.

Matco provides comprehensive packing services tailored to our client’s specific needs. Whether you seek full office packing assistance, help with specific items, or prefer a DIY approach, we’re here to assist. Additionally, we offer moving bins, boxes, and materials to streamline your packing process. As part of our service, we supply office moving labels for labelling each item with its designated destination in the new office layout, ensuring efficient and precise placement upon arrival.

After your assets are packed and labelled, our moving team will arrive at your office with the tools and equipment to expertly disassemble bulky furniture or equipment like desks, cubicles, and shelving units. With meticulous care, our furniture installers will pack and label each component, guaranteeing precise reassembly at the destination.

On moving day, our dedicated team of office movers and drivers will carefully load and secure all packed and disassembled items onto our specialized moving truck and transport them safely to your new location.

Upon arrival at the new office space, our movers will diligently unload all items and furniture, meticulously following the labelled boxes and instructions provided during the planning stage. Our team will also place furniture and equipment in their assigned areas, adhering closely to your floor plan and/or specific instructions.

After unloading, Matco’s movers will reassemble any furniture or equipment that was disassembled during the packing process, ensuring completeness and functionality. We’ll also set up everything in the new office space, assembling desks, cubicles, and workspaces, and meticulously connect electronics and testing equipment to ensure all equipment is set up and in working order.

After everything is unloaded, placed and set up, our project manager along with our movers will engage in a thorough final inspection with you to ensure that all items have been transported and arranged to your specifications. Any potential concerns or discrepancies are identified and rectified before our team departs from the site.

Matco’s quality team diligently follows up with clients after their office move to ensure the utmost satisfaction. Understanding that the relocation process can be stressful, we go the extra mile to ensure a seamless transition for our customers. The quality team gathers valuable feedback through personalized follow-up calls and surveys, addressing any concerns promptly and effectively. This commitment to customer satisfaction underscores our dedication to providing not just a service, but an exceptional experience.