Movers in Edmonton Who Focus on Customer Service

Our main focus at Matco Moving Solutions is customer service. In order to grow as a company and become the moving service provider of choice, we always have to put our customers first. Isn’t that what you want when you choose movers in Edmonton?

Matco is here to provide quality services for our commercial and residential clients in the Edmonton area. Whether you need help with a residential or big office move here or to a new country, we guarantee your belongings will arrive on time and damage-free.

As we are always looking to improve our business, we love to hear back from our customers. If you have any compliments or recommendations for our movers in Edmonton, please leave us a review so we can see how we’re doing.

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Mitch, Mike, Mat and Chris did a great job. The... entire sales team was phenomenal to deal with. Very professional! Definitely would hire them again!!! Keep up the great job Matco!!!read more
darcy G.
darcy G.
We had an amazing experience moving our office to... the new location in these challenging COVID times. Everyone was exceptionally professional, courteous and accommodating. The bins provided helped us move everything in organized safe and secure manner. Furniture set up and assembly was a breeze for us. Will recommend to everyone.read more
Katherine B.
Katherine B.
I've never seen another company with... professionalism as high as Matco's. When it comes to a transportation service, nobody can do it better.read more
Kaden S.
Kaden S.
Matco provided a move out and our move in after... storing our furniture and items for a week. Not only did they do that, they provided us with details to take care of before and after our move (like changes of address to a list of services we use on a regular basis. What to expect regarding Matco's COVID staff and truck/trailer protocols and their expectations of us during our move and COVID. As well a time-line of what to do before we moved. They were helpful before we actually signed our contract. Above all - we recommend the Matco company and crew on making our move far less stressful after being in our family home for 47 years. Amazing what we "didn't know" - they drew to our attention. Excellent ethics and qualifications. Many thanks.read more
Elaine M.
Elaine M.
From the moment that we had our first interaction... with Shaina (Inside Sales Consultant) to discuss our relocation to Yellowknife to the moving & deliver day with Marei (Long Haul Driver) MATCO Moving Solutions’ team of professionals demonstrated superlative service. Shaina and Marei approached the move with confidence, consideration, and commitment to quality-of-service excellence. The patience, consideration, and the customer service support were reflected in the entire process. It was a pleasure working with Shaina and Marei.In the world of professional moving, customer service excellence and quality of commitment is preached and promoted. It is not always demonstrated to the satisfaction of clients. From the moment we discussed our move with Shaina to the pick-up & delivery by Marei, everyone was committed to the value and quality of the service provided by MATCO Moving Solutions. When dealing with me, everyone made me feel comfortable and were helpful in exploring the best solutions for our particular move. The feedback on my questions was exemplary. At every point of the service, I always felt that I was the #1 customer. This is a rarity. I am grateful and fortunate to have experienced such service. It makes me feel that my faith in customer service is not entirely lost.read more
James U.
James U.
The Matco crews did an excellent job of packing,... transporting and unpacking our furniture, art work and other possessions. They were on time, delivered our furniture on schedule and were very attentive to all our needs throughout the process. We would definitely use them again and would highly recommend them for packing and long distance moving.read more
Larry C.
Larry C.
Wonderful people to deal with, Linda has been... amazing , they know their business and they do it well , definitely recommendread more
Mary W.
Mary W.
The commercial division was top notch. Shawn,... Randy and Jordan were fantastic... couldn’t have asked for better. Would highly recommend them!!!!read more
Barton G.
Barton G.
Great burger worth the stop
MDHG13
MDHG13
We needed to move some furniture to Whitehorse... and had been told that Matco would be a good choice. It definitely was the right choice. Everyone we dealt with were friendly and very professional. The move was completed on time with no issues whatsoever. We would recommend this company for your next move.read more
Valerie S.
Valerie S.
We were moving to Portugal from Canada. I found... Matco from the Canadian Movers Association.Rob was the first point of contact, he was awesome, providing us with much needed information. Helping us find the best way to move our stuff.Lorraine came and did an inventory for us, turns out we have twice more weight than other companies quoted without the physical inventory but with a paper inventory, so the quote wouldn’t be much different from the final price. We don’t like surprises.Then Melanie became our International Coordinator and she was so very helpful! Didn’t complain about my daily calls and emails as stuff came up.Kelvin, Johnny, Alex and Lee wrapped our possessions with care, they kept everything organized and kept us laughing!We were confident that the rest of the move would be as seamless. Melanie kept us up dated on our container and it arrived as she predicted. Unfortunately once our container got to Lisbon, customer service by the receiver was horrible but Melanie was there for us and dealt with them even over the Thanksgiving weekend!We are very thankful we chose Matco to help us with our huge project!read more
dolores R.
dolores R.
Great morning and transportation.
David C.
David C.
Small yard. Highly efficient warehouse staff. A... pleasure to work with.read more
Dave H.
Dave H.
Matco has moved for us on several occasions... (province to province and local) and we are happy with their service. From booking with Lorraine to working with the workers on moving day everyone has been respectful and friendly. The quote that Lorraine provided us was close to the actual amount (always nice to find out we can pay less) and she was upfront with all the charges (which is always appreciated). The workers never broke any furniture and arrived on time and were polite. Also did a great job wrapping furnitures and mattresses. We had some slight damages to the walls and Nicole from the claims department was a delight to work with. We would be happy to recommend Matco.read more
Wendy
Wendy
Great office staff and ground crew.
James T.
James T.
Man, do they do a fantastic job! Recommend to... anybody that needs a hand moving, from packing to the actual move itself!read more
Rick C.
Rick C.
Matco Moving truly has a "can do" attitude! Not... only are they storing my large tradeshow display; they deliver & help with set up and take down. Invaluable service!read more
Ulli R.
Ulli R.
I have personally dealt with Matco on several... occasions and have been particularly impressed with my interactions with Andrew McNab. Andrew is a great listener and problem solver. He has helped me with moving solutions locally and nationally and people I have referred him to have always been pleased with the outcome. Thanks Andrew!read more
Northern Lights A.
Northern Lights A.
These guys were on time, careful, respectful,... friendly and worked fast! They went above & beyond to look after us. Excellent work.read more
Chris D.
Chris D.
I've used Matco for one commercial and two... residential moves. They're terrific! For all three they offered same day service, and they got the job done without any issues. I know every business says that their employees are courteous, but Matco really means it. I never thought I'd see a day where a mover impressed my elderly mother with his appreciation for classical music.read more
Jeffrey O.
Jeffrey O.
Matco helped us move our small office to our new... location. From the first contact to the last box that was moved, we had nothing but a positive experience. All of our equipment (including computers/electronics) were moved without damage and the process took less time than was estimated.If Matco did such a fine job helping out a small office, I can imagine how well they'll work with a larger job.Highly recommended!read more
Michael Y.
Michael Y.
doing a move to australia and so far so good. ... all has went good and communication has been great.read more
Joanne D
Joanne D
My family and I have relocated three times in the... past 17 years and all three moves have been with Matco.Two of these moves were very long distance and posed some unique logistical challenges. We relocated from Cold Lake, Alberta to Norman Wells, NWT and then from Norman Wells to Fort McMurray, Alberta. These moves involved not only transport by truck but also via barge, up and down the great Mackenzie river. Matco was born in the North and handled these moves with ease and took great care of our possessions.Our third and most recent relocation was from Fort McMurray to St. Albert. This move was not as logistically challenging as the first two but none the less, very important to us. We were again very pleased by the professional employees that Matco assigned to our move. Starting with the packing crew, who carefully packed everything with great care, followed by the load and off load team. Everything arrived to our new home in St. Albert, on time and in the same condition as it was in Fort McMurray. The Matco team was professional, courteous and friendly!Thank you Matco and your employees for being a significant part of our relocations over the past 17 years!Yours truly,The Palmquist familyread more
nolan P.
nolan P.
Would recommend in a heartbeat, efficient... workers, took care of our items, showed up on time and overall great customer service. Everything you'd want in a moving company!read more
Justin V.
Justin V.